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FAQ

Questions, answered.

Everything people usually ask before they start. Can’t find yours? Just ask us.

Getting started

Can I try it before I pay?

Yes. Every package starts with a free trial, and you don’t need a card to sign up. The trial length is shown on each package.

What do I need to start?

Just a web browser. HariERP runs online, on a computer, tablet or phone, so there is nothing to install.

Can I bring my products and customers?

Yes. Add them as you go, and enter opening stock with each product so your stock and value start right.

Plans and billing

How is the price worked out?

Pick a package, or build your own from just the modules you need. Prices are shown in your currency, monthly or yearly.

Can I change my package later?

Any time. Moving up applies straight away and you pay only the difference for the days left. A cheaper plan or another billing cycle starts at the end of your current period.

What happens after the trial?

You get an invoice for your package. Pay it to carry on; everything you set up during the trial stays as it is.

What if a payment is late?

You see a notice with the days left. After the grace period the account becomes view-only until the invoice is paid. Your data is never deleted.

Data and security

Is my data safe?

Your company’s data is private to your company. Each person signs in with their own account and sees only the pages their role allows.

Can I get my data out?

Yes. Reports print or export to CSV for Excel, so your numbers are always yours.

Using HariERP

Do you handle my country’s tax?

Tax rates are set per country, including GST, VAT and sales tax, with the right split between states where that applies.

How many people can use it?

Each package includes a number of users. The owner can always sign in, and you choose what every other person may open.

How do I get help?

Inside the app, Help & Support has how-to articles and lets you raise a ticket with our team. You can also reach us from the Contact page.

Still have a question?We’re happy to help, before or after you sign up.
Contact us

See it working with your own products.

Start with a free trial, every module in your package included. No card needed.